MAN Engine Academy ensures quality of service

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MAN’s Engine Academy is located at the new training centre of the International Engine Competence Centre in Nuremberg and is used to train service personnel in the correct handling of MAN engines.

Germany In order to keep the idle time lost to the customer during repair and regular servicing at a minimum, experienced specialists at the new MAN Engine Academy at the Engine Competence Centre in Nuremberg give three- to five-day training courses to service staff of sales partners and certified service outlets. All aspects of theory and practice focus on the function, diagnostic strategies and servicing of MAN engines used in agricultural machinery, railway applications, combined heat and power plants, working vessels and commercial vehicles.

Reiner Roessner, Head of Sales MAN Engines, said: “MAN guarantees the highest level of quality, not only of its products but also of its service. For this reason, service personnel with first-class training are extremely important to us. With the expanded training program offered by the MAN Engine Academy we are contributing importantly to making practical knowhow on all MAN engines available.”

Since the beginning of this year, up to four training sessions have been taking place simultaneously in the facility. The rooms have been completely redesigned and are equipped with modern instruction material for the theoretical contents and a full array of training equipment for practical exercises, ranging from operable engines for the application currently being trained to mockups of the operator’s platform. The two integrated training test benches enable engines to be run under realistic conditions and an unlimited number of fault situations to be simulated.

The Engine Academy is one of a series of investments MAN has made in the Nuremberg site over the past few years. Of those, the biggest have been investments in the future, beginning with the opening of the new Development Centre in 2010, the laying of the foundation stone for the new Sequencing Centre in 2012 and the extension of the Development Centre currently taking place.