Diamond freezes fares but steers clear of £2 fare cap scheme

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Diamond subsidiaries in the south and Midlands will not take part in the £2 fares scheme. The operator says many passengers already benefit from cheaper fares with monthly or weekly tickets. RICHARD SHARMAN

Rotala-owned Diamond Bus will not be taking part in the £2 single fare scheme in England. In a statement, the company said: “It has been publicised that a number of bus operators across England will be participating in a new scheme to cap all single fares to £2 from 1 January until 31 March 2023. We wish to make passengers aware that Diamond Bus, Diamond East Midlands and Diamond South East will not be participating in the scheme. Diamond North West will continue to be part of the TfGM Greater Manchester ‘Get on Board’ fare scheme.

“As part of the DfT fare cap initiative, some Government funding is available to operators to cover the costs of the fare reduction. However, due to the way the reimbursements are calculated, the majority of Rotala Plc subsidiaries would be left considerably out of pocket and would suffer a huge revenue loss if we took part in the scheme.

“As a business we are still recovering from the effects of revenue loss from the Covid-19 pandemic. To participate in the scheme means the business would effectively itself have to fund over 20% of the offer to passengers that would not be covered by Government funding. We have been in discussion with the DfT regarding this, but unfortunately their position is fixed and therefore this scheme would not be a viable option for us to undertake in these regions.

“We understand that during these difficult times, some of our existing passengers may be disappointed to hear that we will not be taking part in the scheme; however it is also our opinion that reducing fares now and then increasing fares again in April, would also create a negative effect on passenger opinion and risk potentially losing passengers later in the year. We believe that keeping our fares consistent is a better long-term goal. Therefore all of the Diamond Bus businesses fares will remain frozen at current prices.”

The company highlighted that regular travellers can already benefit from journey costs that it says are much better value than the DfT fare cap when purchasing period tickets and passes such as monthly tickets, which could mean that daily trip costs are already as low as £1.02 per journey, based on a West Midlands Zone £45 monthly pass used twice per day over 22 days per month. Preston Bus, which is also owned by Rotala, is participating in the scheme, according to information provided on its website.