First Travel Solutions (FTS), which specialises in transport management, and travel and transport strategies for major sporting events and festivals, and rail replacement services, says it is thrilled to announce that its Driver Companion App has been honoured with an award for ‘Best Service Delivery Innovation at the recent Major Events International (MEI) Awards, a commendation which the company says highlights its commitment to enhancing service quality, communication, and passenger satisfaction in managed transport.
The award, says FTS, reflects the dedication, skill, and expertise in developing the app, underscoring its vision to support operators and clients with real-time, transparent vehicle tracking capabilities.
Released earlier this year, the app has been designed to enhance the experience and service of provided to its clients, with an emphasis on safety and communication. Aimed at drivers operating FTS services, it allows them to share their real-time location with the company’s central system, providing a seamless experience for internal users and clients, monitoring the estimated arrival time and helping to ensure schedule compliance.
Managing Director for First Travel Solutions Andrew Scholey commented: “This award is a testament to all the hard work and expertise that went into the app, from inception to delivery. I am very proud of the team and our continuing efforts in using technology to deliver better experiences for all our customers.”
