Technology specialist CitySwift has announced the roll-out of its platform to all bus operators in London, covering around 9,000 buses which serve some 1.8 billion passenger journeys annually, operated by seven operators on 675 Transport for London. CitySwift says its software has the potential, over time, to enable all of London’s bus operators to use data, AI optimisations and simulations to mitigate disruptions, optimise resource use and facilitate collaboration to improve the performance of the network and deliver more reliable bus services.
“Our work with both authorities and operators in multiple regions since 2016 has consistently delivered tangible results in improved reliability, efficiency, and passenger and driver satisfaction. We are thrilled to bring these advantages to all operators, drivers and passengers in the London bus network, contributing to TfL’s vision of providing the most efficient and reliable transport network,” said CEO and co-founder Brian O’Rourke.
CitySwift currently employs 17 people in the UK and 50 people in Ireland, with ambitions to double its headcount in both countries over the next three years. Founded in 2016 by Brian O’Rourke and Alan Farrelly, the company aims to empower private operators and public transport authorities to achieve unmatched efficiency by using data to solve problems, using its AI-powered performance optimisation platform to deliver insights, simulations, and actionable recommendations to support the provision of high-performing bus services.
The news follows a year of rapid growth for CitySwift in 2024, during which time, the company secured €7 million in funding and announced new and renewed partnerships with organisations including Transport for Wales, National Express, Transport for Greater Manchester, and the Go-Ahead Group.
