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Pulham & Sons (Coaches) Ltd is a coach operator which utilises Distinctive Systems’ software. This Plaxton Panther 3-bodied Volvo B11R is seen at Parliament Square, London. MIKE SHEATHER

Andrew Fraser, Sales Director of Distinctive Systems, explains to Jade Smith how the company’s award-winning software helps make coach and tour operators’ lives easier

Distinctive Systems at a glance

The respected firm has three main systems, which offer features for the road passenger transport industry. All three systems integrate where appropriate. Here’s a brief outline:

  • Coach Manager is the company’s private hire and contract booking system. It manages quotations, bookings, invoices and payments.
  • Tour Booking System is for operators that offer tours and excursions. It handles back-office and online reservations, enabling operators to book individuals on certain trips and manage pick-ups, for example.
  • Vehicle Maintenance System deals with maintenance planning and workshop management. It talks to Coach Manager, so an operator can see when a vehicle is off the road to plan maintenance.

York-based Distinctive Systems is a software company that primarily develops management systems for coach and tour operators. The family-owned business was founded in 1982 through Mike Whitehead, Distinctive Systems’ Managing Director, developing a programme for his father’s coach business that became Coach Manager. […]

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