‘A match made in heaven’

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Angela Youngman spoke to Gavin Francis about his career and the events that led to him being named 2017 Express Coach Driver of the Year

Gavin with his 2017 Express Coach Driver of the Year Award

Experience, patience and a focus on customer care created the winning combination that led Oxford Tube driver Gavin Francis to be named 2017 Express Coach Driver of the Year. It represented the culmination of years of experience, first in the printing industry and then in the coach sector. He commented: “I couldn’t believe it when I heard I had been shortlisted, so to take home the gold was even more of a surprise. I’m still on cloud nine! It was nice to be acknowledged for the work I have done over the years and have something to show for it to keep.” […]

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