A workplace that works?

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For a driver and courier, the coach is their workplace. But is it a workplace fit for purpose? Coach tourism specialist Stuart Render looks at the issue and questions whether manufacturers should be doing more to help.

Modern coach design has come a long way in recent years, with a clear focus on improving the customer experience. But have things improved for the driver and courier? Does the interior design give them enough space to do their job properly?

There’s little doubt that the ergonomics of the driver’s cab are better than ever, although drivers are still likely to complain that there’s not enough room to store their briefcase, paperwork or other items they’ll need on the journey. The sight of paperwork and other items stuffed behind the driver’s seat, or wedged into a side pocket or the corner of the dash isn’t uncommon. […]

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