Arriva launches improved m-ticket app

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Arriva’s new and improved m-ticket app, launching in February, will give passengers the option to pay by PayPal, Apple Pay and Android Pay.

There will also be upgrades to the operator’s journey planning and real-time apps, which will be given a new home screen with a customised live departure board and live map enhancements – allowing users to filter by route. New functionality means that passengers can compare the cost-per-day on their tickets and have access to a map showing exactly where they can travel. In addition, the ability to ‘gift’ tickets to friends and family is an attractive feature.

Gillian Singh, Marketing and NPD Director at Arriva UK Bus, said: “The m-ticket app has proved incredibly popular with customers since it first launched and in fact Arriva was the first bus company to launch mobile ticketing on a national scale, so it is very exciting to be launching a host of upgrades to further improve the user experience.

“We know that many of our passengers are keen to see increased use of digital technology and the new app will help us meet this demand now and into the future.”