A bus driver for Arriva in Merseyside received praise after stepping in to return an 11-year-old girl home, after she boarded the wrong bus.
The Liverpool Echo reported that Megan O’Connell had attended an after school club and as a result had found herself running for the bus. She accidentally boarded the 414 Woodside to new Brighton service, instead of the 418 New Ferry to Birkenhead.
Megan’s mother Pat called her daughter to see where she was, as she was late retuning home. She said she was ‘sobbing and in a state.’ Bus driver Paul Comber overheard, took the phone and reassured Pat that he would take a detour to bring Megan home safely.
Paul received praise from hundreds of people on social media for his actions and has been nominated for employee of the month.
Howard Farrall, Area Managing Director of Arriva Merseyside, said: “We’re incredibly proud of our driver Paul Comber for his actions during his route yesterday.
“Megan’s mum has been in touch to pass on her thanks to Paul, and we’re so pleased that we were able to get her home safely so her mum who was understandably very worried.
“It’s important to always let the driver know if yourself or a fellow customer finds themselves in difficulty.”
