Arriva renews contract with 21st Century

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21st Century Technology has announced a three-year contract extension to the existing framework agreement with Arriva UK Bus.

The extension is through to April 2022, with the option of a further one-year extension beyond that.

Under the terms of the framework agreement, 21st Century will continue to provide high definition CCTV systems and nationwide engineering support to over 5,200 Arriva buses, along with technical design, new technology evaluation and project management services.

The safety critical CCTV and associated on-board IT systems provided by 21st Century assist Arriva in protecting passengers, drivers and members of the public whilst enhancing the passenger travel experience.

21st Century has provided on-board CCTV and related IT technologies to Arriva UK Bus since 2002 and has continued to maintain and support their systems throughout.

High levels of performance and reliability are achieved through an on-line web service and call-centre, coordinating a network of engineering teams working nationwide in depots across the UK.

Russ Singleton, Chief Executive Officer of 21st Century, said: “We are delighted that Arriva UK Bus has chosen 21st Century to continue to supply and support their safety critical on-board CCTV and associated IT systems by extending our relationship through this framework contract renewal.

“We continue to invest in the development of innovative technologies, services and software as part of our drive to continuously improve systems reliability and performance, at the same time as reducing whole life-cycle costs for all our customers.”



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