Breaking down barriers

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Managing Director Phil Southall. OBC

Fortitude Communications’ Greig Box Turnbull spoke to Phil Southall, Managing Director of Oxford Bus Company, Thames Travel, Carousel Buses and City Sightseeing Oxford to give an insight into how the companies have adapted communications during the pandemic

As one of the biggest employers in Oxfordshire, the Oxford Bus Company group of operators has managed a shift in how it manages internal communications during the pandemic to provide important information to colleagues.

Communications challenge
Bus operators have been crucial in supporting key workers’ travel and for people to access vital services including NHS services, pharmacies and supermarkets. They employ a large workforce delivering public-facing services that people rely on. Overnight, the need to provide important internal updates to colleagues was vital in a fast-moving and ever-changing situation.

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