Built on loyalty

News stories are free to read. Click here for full access to all the features, articles and archive from only £2.99.
Angus’ Setra S415 GT-HD on its way to the Thursford Christmas Spectacular. JOSHUA GOODWIN

Angus Travel has been around for 22 years, but it might not have been if it weren’t for founder Avril Read’s customer-first approach. Peter Jackson visited the Ipswich-based operator

“I’d been working for a company in Ipswich, and in 1997 they ceased trading,” began Avril Read, Founder of Angus Travel. “So, I started my own business. When I was with the accountant and solicitor, they asked what I was going to call it. I answered Angus, after my dog.” That’s how Ipswich, Suffolk-based Angus Travel was born.

It was perhaps an unconventional start to life for the company, but it was a sign of things to come; Angus is an unconventional company, and is all the better for it.

Tucked away on Needham Market’s Station Yard is its travel shop, which is located – rather appropriately – next to a dog grooming business. Displayed in the front window is a selection of Angus’ day excursions and holidays, which seemed to be attracting a fair bit of attention from passers-by during my time there.
[…]

Are you enjoying this feature? Why not subscribe to continue reading?

Subscribe for 4 issues/weeks from only £2.99
Or login if you are already a subscriber

By subscribing you will benefit from:

  • Operator & Supplier Profiles
  • Face-to-Face Interviews
  • Lastest News
  • Test Drives and Reviews
  • Legal Updates
  • Route Focus
  • Industry Insider Opinions
  • Passenger Perspective
  • Vehicle Launches
  • and much more!