Bus Users Accessibility Audit 2023

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Dawn Badminton-Capps, Bus Users UK Director for England, discusses the findings of the charity’s most recent accessibility survey

Improving access to transport reduces loneliness and isolation, takes the pressure off health and social care budgets and improves lives. And if you’re a bus or coach operator, it’s also good for business.

According to Scope, the number of disabled people in the UK is around 16 million, which includes 11% of children, 23% of working age adults and 45% of pension age adults. As the population ages, that number will continue to grow and, with an estimated spending power of £274 billion a year, it represents a significant number of potential new passengers.


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