Bus Vannin is improving the efficiency and usability of its CCTV systems thanks to Journeo’s Portal
Bus Vannin, the government owned and operated bus service on the Isle of Man, has connected its entire on-vehicle CCTV system to the Journeo Portal. The firm says the investment is designed to save both time and money, by making insurance claims and customer service queries easier, faster and more efficient to manage.
Journeo says its system can give users access to critical footage and evidence in minutes rather than hours, as footage can be accessed remotely, removing the need for anyone to visit a vehicle and download information manually. As well as managing CCTV footage, the Journeo Portal monitors the health of the entire system, including individual cameras, to ensure everything is working as it should, reducing the risk of evidence being lost.
Bus Vannin says its decision to adopt the Journeo solution means there is also no need to replace existing equipment on vehicles, as the Portal works with a wide range of existing CCTV recorders and cameras.
Ian Bates of the Public Transport Services section of the Isle of Man Department of Infrastructure said: “Connecting our existing cameras and DVRs [digital video recorders] to the Journeo Portal will be an enormous benefit to our CCTV analysts, helping them resolve requests for footage much more efficiently. Whether it’s to prove or defend an insurance claim, help a customer with an issue or assist with a school transport enquiry, we can now simply connect direct to the vehicle, or download using WiFi once the vehicle returns to the depot. The Journeo Portal helps us provide best value to our community for the Government’s investment in bus services.”
Michael Rutherford, Business Development Manager for Journeo, added: “It doesn’t matter how many vehicles you have in your fleet, or what type of CCTV system you have installed, the Portal works with them all. The huge reduction in the amount of time needed to retrieve footage means that operators start to save money from day one, and the health monitoring feature means that operators can rely on valuable footage always being there when it is needed.”
