Celebrating success at the UK Coach Awards

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The UK Coach Awards recognises and celebrates coach operators and their staff nationwide and is the event that everyone wants to be seen at. The tenth annual awards, held at Viva in Blackpool didn’t disappoint with over 280 attendees enjoying the glitz. National Express took the coveted UK Coach Operator of the Year award, but a whole range of companies enjoyed a share of the limelight. Here are the winners from 2018.

Coach Marketing Award

Winner, Gold Award: Declare your own National Holidays…..with National Holidays!

Winner, Silver Award: Launch of New Coaches – megabus.com

Winner, Bronze Award: Express City Connect – Stagecoach East Scotland

Finalist: Safer School Coach Travel Campaign – Bakers Dolphin Coach Travel

Customer Service Award

Leigh Olsen receiving her Customer Service Gold Award from Jane Cole, Managing Director at Blackpool Transport

Winner, Gold Award (Individual): Leigh Olsen – Belle Vue Manchester

Winner, Gold Award (Team): Vicki Excel, Kirstie Pike and Ryan Yerrell – Eastons Holidays

Winner, Silver Award (Individual): Jacqueline Withy – Hythe and Waterside Coaches

Winner, Silver Award (Team): National Express Customer Response Team

Specially Commended: Teresa Kearns – Woods Travel

Finalist: Debbie Jackson – Crosskeys Coaches
Finalist: Office Staff – Ellen Smith Tours
Finalist: Fiona Bucksey – Hythe and Waterside Coaches

Digital Communication Award

Winner, Gold Award: www.ellensmith.co.uk – Ellen Smith (Tours)

Eastons Holidays celebrated two awards on the night – gold for Customer Service and bronze for Support Staff. Pictured receiving their gold award are Robert Easton and Alastair Douglas

Domestic Coach Travel Programme

Winner, Gold Award: Innovation and Occupancy – Lucketts Travel

Winner, Silver Award: Britain and Europe by Coach 2018 – Crusader Holidays

Winner, Bronze Award: Enjoy Britain – National Holidays

Finalist: Day Breaks and Holidays – Bayliss Executive Travel
Finalist: Bugler Day Trips by Coach – Bugler Coaches
Finalist: UK Travel Programme – Gardiners NMC
Finalist: UK and Continental Holidays – Kirbys Coaches
Finalist: UK Holidays and Day Excursions – Woods Travel

European Coach Travel Programme

Winner, Gold Award: Innovation and Occupancy – Lucketts Travel

Winner, Silver Award: Europe by Coach 2018 – Crusader Holidays

Winner, Bronze Award: UK and Continental Holidays – Kirbys Coaches

Specially Commended: Holidays Brochure – Bayliss Executive Travel

Innovation Award

Winner, Gold Award: Distinctive Systems Coach Manager Online Portal – Distinctive Systems

Winner, Silver Award: Contactless Payments – Scottish Citylink Coaches

The CBW team: Caroline Barnes, Gemma Ireland and Emily Dougall

Winner, Bronze Award: Luxuria – Leger Holidays

Making Coaches a Better Choice

Winner, Gold Award: Development of the Caetano Levante III – National Express

Winner, Silver Award: Express City Connect – Stagecoach East Scotland

Winner, Bronze Award: A Brief Encounter with Leighton Hall – Carnforth Heritage Centre and Leighton Hall

Finalist: Door-to-Door Coach Tours – Ellen Smith Tours
Finalist: Day Excursion and Theatre Experience – Kirbys Coaches
Finalist: Days Out: Route 2 – Skills Holidays

Services to the Coach Industry

Winner, Gold Award: Ian Luckett, Lucketts Travel

Support Staff Award

Winner, Gold Award: Reece Deakins – Belle Vue Manchester

Winner, Silver Award: Clare Petrou – Greys of Ely

Winner, Bronze Award: Chris Smith, Alastair Douglas and Carl Sturman – Eastons Holidays

Finalist: Daniel Almond – R S Tyrers
Finalist: Hayley Hicks and Charlotte Woolley – Skills Holidays

Top Express Operation

A well-deserved Top Express Operation silver for the Stagecoach South West team

Winner, Gold Award: Service 900 and Citylink Air – Scottish Citylink Coaches

Winner, Silver Award: South West Falcon – Stagecoach South West

Finalist: megabus.com
Finalist: Express City Connect – Stagecoach East Scotland

Top Medium Fleet Operator

Winner, Gold Award: Greys of Ely

Winner, Silver Award: Williams Coaches

Winner, Bronze Award: Maynes Coaches

Finalist: Alfa Travel
Finalist: Pulham and Sons (Coaches)
Finalist: York Pullman Bus Company

Top Large Fleet Operator

Winner, Gold Award: National Express

Winner, Silver Award: Lucketts Group

The Scottish Citylink team heading for a celebration after winning the Top Express Operation award

Winner, Bronze Award: The Kings Ferry

Finalist: Edwards Coaches
Finalist: megabus.com
Finalist: R S Tyrers
Finalist: Shearings Holidays

Top Small Fleet Operator

Winner, Gold Award: Woods Travel

Finalist: Hythe and Waterside CoachesWinner, Silver Award: Bayliss Executive Travel

Top UK Coach Driver

Winner, Gold Award: Mark Breslin – Maynes Coaches

Winner, Silver Award: Robert Gill – Belle Vue Manchester

Belinda Grey, Richard Grey and Clare Petrou of Greys of Ely receiving the Top Medium Fleet Operator award from Carol Kirkwood

Winner, Bronze Award: Shaun Raven – Alfa Coaches

Finalist: Neil Swan, Crosskeys Coaches

Finalist: Justin Roberts, Crosskeys Coaches

Unsung Heroes Award

Winner, Gold Award: Jim Orr – Scottish Citylink Coaches

Winner, Silver Award: George Docherty – Belle Vue Manchester

Winner, Bronze Award: Merlyn Bryan and Ann Colley – National Express

UK Coach Operator of the Year

Winner, Gold Award: National Express

Winner, Silver Award: Greys of Ely

Winner, Bronze Award: Woods Travel

Young Coach Industry Professional

Winner, Gold Award: Peter Knight, Scottish Citylink Coaches

The team at King’s Ferry won bronze in the Top Large Fleet Operator category

 

Mark Breslin of Maynes Coaches is announced as Coach Driver of the Year

 

Macsood Carrie and Alan Carnithers from Scottish Citylink Coaches along with Ian Jones from sponsors Backhouse Jones Solicitors take charge of the award on behalf of Jim Orr

 

Paul Baringer and Daniel Morton from Lucketts Travel picking up one of their three gold awards of the night

 

Chris Hardy and Vinay Parmar from National Express are delighted with being
crowned UK Coach Operator of the Year 2018