Data intelligence for the public transport sector specialist CitySwift has launched its latest partnership, with Transport North East, covering bus journeys across the North East region. The company says the new partnership highlights its continued growth across the UK, coinciding with its opening of the first UK office.
Transport North East (TNE) delivers transport policy and strategy programmes and initiatives on behalf of the North East Joint Transport Committee. The authority’s work covers the seven local authority areas within the North East (Durham, Gateshead, Newcastle, North Tyneside, Northumberland, South Tyneside and Sunderland) on behalf of the North East Combined Authority and North of Tyne Combined Authority. The CitySwift partnership will support the delivery of the objectives laid out in the North East Bus Service Improvement Plan, with CitySwift’s platform being used to improve bus punctuality and increase passenger satisfaction.
Additionally, CitySwift will work with TNE to monitor bus priority investment impact, examining congestion, passenger delays, and network pinch points. Heather Jones, Head of Enhanced Partnerships at TNE, said: “CitySwift’s platform offers Transport North East an exciting opportunity to use data to revolutionise bus services and enhance the overall passenger experience. Partnering with CitySwift aligns with the objectives of the North East Bus Service Improvement Plan, enabling us to address congestion, reduce passenger delays, and identify network pinch points more effectively. This collaboration will play a crucial role in delivering more efficient, sustainable, and customer-focused public transport to the communities we serve.”
Founded by Alan Farrelly and Brian O’Rourke in 2016, CitySwift works with public sector transport authorities and private bus operators to break down the barriers to accessing and interpreting transport data. The company has also recently opened its first office in the UK, where the company has plans to expand its team and foothold in the UK market. It plans to create 50 jobs over the next two years, including roles in data, product, engineering, customer success and account management.
Brian O’Rourke, co-founder and CEO at CitySwift, said: “This is the latest milestone in our journey at CitySwift, with our new office and partnership with Transport North East, we aim to reaffirm our continued dedication to delivering real value to our customers. We’ve seen incredible growth in the last year, having closed our latest funding round a few weeks ago and we are eager to drive on and focus on expanding CitySwift’s offering across the UK, and to continue growing our exceptional team.”
