Ryan Charlton considers the growing importance of transport consultants to the bus industry as it undergoes some significant changes
Consultants play an increasingly prominent role in public transport planning and strategy in the UK. However, their work – and the rationale behind their appointment – is often misunderstood, particularly by small to medium-sized bus operators. To explore this topic further, I visited ITP (Integrated Transport Planning) in Birmingham to meet with Denise Faber, Head of Sustainable Mobility.
ITP, now part of Royal Haskoning DHV, operates globally, offering expertise in large-scale transport infrastructure projects, rail initiatives across Europe, and public transport improvements worldwide, often collaborating with international financial institutions, such as the World Bank. The company’s modern offices emphasise collaboration, with open spaces designed for cross-departmental engagement. In this dynamic environment, I sat down with Denise to discuss the role of consultancy in the evolving bus industry.
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