The Go-Ahead Group has announced that its Go-Ahead Singapore operating division has been granted a two-year extension by the Land Transport Authority (LTA) of Singapore to continue operating around 450 buses in the Loyang region of the island. The extension, granted on the basis of strong operational performance, will begin in September 2021 and run until September 2023. The initial five-year contract, which saw the Group’s entry into the Singapore bus market, began in September 2016.
In its four years of operation, Go-Ahead Singapore has introduced a series of new services on behalf of the LTA, has helped improve customer satisfaction and has applied innovative IT systems which improve efficiency of drivers and engineers. Go-Ahead has drawn on its experience in London to export best practice to Singapore and staff from Go-Ahead London spent time working with Go-Ahead Singapore. These staff have also brought back skills and knowledge that are now adding value to the Group’s UK operations.
David Brown, Go-Ahead CEO, said: “Go-Ahead Singapore has been a great addition to the Group and I am delighted that we will be running buses in Singapore until at least 2023. Our experienced management team has led the delivery of remarkable performance on behalf of the LTA in recent years and has played an important part in Singapore’s response to the Covid-19 crisis.”
Andrew Thompson, Go-Ahead Singapore Managing Director, added: “Today’s announcement is the result of much hard work by the 1,000 colleagues based at Loyang Depot. We are grateful to the Authority for the trust they have put in us and will continue to serve passengers with a safe and reliable bus network.”