Improvement guides for youths and operators

News stories are free to read. Click here for full access to all the features, articles and archive from only £8.99.

Teenage campaigners from the British Youth Council (BYC) and National Children’s Bureau (NCB) met with transport minister Norman Baker on March 6 to discuss how bus services could be improved for young people.

Two guides, developed by pteg, NCB and BYC, have been launched – one to help the bus sector work with young people to improve services and one for young people on influencing operators to improve services.

Baker said: “I congratulate those involved in this excellent initiative. The safe and confident use of buses helps instil independence and is vital in enabling access to employment and education.”

Baker urged the industry to address the needs of young people as 16 to 18 year olds are 13% less satisfied with bus services than the overall average of 85% (p. 28).

Jonathan Bray (pteg) said: “We have witnessed first-hand the passion, optimism and ideas young people have for improving the bus services they rely on. We are keen to work with the youth sector to give young people the tools to translate this enthusiasm into workable solutions, informed by a better understanding of how the transport sector works.”