A new passenger charter has been launched in Lincolnshire which commits bus operators to more consistent and improved services across the county. Councillor Richard Davies, executive member for highways and transport at Lincolnshire County Council explained: “As part of our commitment to improving bus services for the people of Lincolnshire, we’ve worked with the county’s bus operators to develop the Lincolnshire Bus Passenger Charter.
This document, which will be displayed in buses around the county, will set out in clear and simple words what passengers should and can expect of their bus journey. This includes on-board CCTV; friendly and helpful drivers; value for money tickets and passes; and clean buses.
“As a result, the people of Lincolnshire will benefit from the consistent and improved standards as set out in the charter. Consistency across the network is key to ensuring that residents can plan their journeys with confidence, knowing that a safe, well-maintained bus will turn up and arrive at their destinations when they say they will. With most single-journey fares capped at £2, and now with improved and more consistent services, it’s the perfect time to get back on the local buses.”
The charter will come into effect on Monday 1 April.
