SWITZERLAND
IRU (International Road Transport Union) has launched a new driver certification service in partnership with ALSA, a leading Spanish passenger transport provider.
ALSA, which operates long-distance international routes alongside domestic bus services, sought the partnership with IRU in order to objectively measure driver competence through an external organisation.
IRU says its assessment-based certification will allow companies to improve knowledge of their driver competency levels, with the ultimate aim of fostering professional excellence, gaining customer trust and attracting and retaining the best drivers.
Development was initiated last year and is now in its final stages after testing on 250 drivers.
The solution combines both computer-based and practical assessments.
A driver’s skill and knowledge are measured in four areas: driving, vehicle knowledge, emergencies management and customer service.
Test reports will be generated, offering feedback in each area.
