Following a management buyout two years ago, Totalkare – traditionally a column lift supplier – has expanded its offering with a number of newly-developed coach and bus workshop products. Now it’s celebrating 40 years of selling its column lifts here in the UK, and as Peter Jackson found out, it has no intention of easing off the accelerator
Totalkare has been on a roll in recent years. Since David Hall took the helm of the Kingswinford-based business as CEO in 2018, it’s gone from strength to strength, rolling out new product after new product while continuing to maintain its hard-won reputation for impeccable customer care.
“Totalkare has been a column lift business for 40 years this year,” David told me proudly, “although the history of the business can be traced back 65 years. Unfortunately, Covid scuppered the grand plans we had to celebrate that anniversary – all of the parties we had planned have been put on hold!”
They may not have been able to party much, but Totalkare’s staff have been treated to brand-new, purpose-built premises this year to coincide with the anniversary. More on that later. First, I asked David to talk me through the history of the company. “Over the years, we’ve grown and evolved into a specialist commercial vehicle lifting business that not only sells products but offers a complete aftercare package; our focus is on making sure that, from first enquiry to the product being scrapped, we look after the product in its entirety,” he explained.[…]
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