Matching technology with experience: The case for Scheduling-as-a-Service

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Gavin John CMILT MTPS, Scheduling Solutions Manager at Trapeze Group, explores why bus companies should consider outsourcing their scheduling services

Scheduling services are vital across dozens of industries. Consider school and university staff devising timetables for thousands of students and staff members, or hospital administrators calculating operations over days, weeks and months. And, of course, bus companies scheduling routes in line with everything from contracted coverage to driver shift patterns, vehicle availability, and legal and regulatory compliance frameworks.

In some circles of the bus sector there appears to be a growing belief that, by harnessing big data, artificial intelligence, smart algorithms and specialist software, technology alone will be able to fulfil the scheduling needs of transport providers.

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