MyBus. Your bus. Everyone’s bus.

14/01/2020 WebSupport Features, Minibus, Minibus Operator Profile

Operating over a wide area in and around Glasgow, SPT’s MyBus comprises two important strands of operation. Jonathan Welch paid a visit to find out more

As with many of the demand-responsive and socially-necessary bus services across the country, and despite the bright orange colour of its buses, Strathclyde Partnership for Transport’s MyBus service goes about its daily business quietly and without fuss. In its offices above the concourse of Glasgow’s ever-busy and bustling Buchanan Bus Station, I caught up with Contact Centre Manager Tony Jones and MyBus Customer Support Officer Linda Gold to find out about what the service provides, and how it operates, day in, day out, to serve the people of Glasgow and its surrounding areas.

What is MyBus? Linda explained there are two distinct, but very much linked, sides to what MyBus offers: “MyBus is a bespoke service for people who are unable to use public transport through reasons of age or ability. There is also MyBus Rural, which operates in areas where there are poor transport links, providing vital public transport connections for people to access services, or main transport corridors.” There are a total of 34 MyBus and MyBus Rural routes across the Greater Glasgow and Strathclyde areas, serving places as far afield as the Isle of Arran, Arrochar, Lanark, Lesmahagow, Biggar and Cumbernauld. […]