A new out of hours operational protocol has been agreed by CPT for coach operators at Manchester Airport after recent difficulties experienced by CPT member Unicorn Travel.
For coaches arriving at Manchester Airport to collect passengers outside of the station opening hours, the following protocol needs to be adhered to. This applies to coaches needing access to the RFID lane on T1 & T2. For T3, coaches do not access the RFID lanes.
On route to the airport, the operator should contact the car parks manager on 07958 876476.
Coach operator to advise: The company name, which terminal they are collecting from, which flight they are collecting for and approximate time of arrival.
The Car Parks team manager will advise the operator to press the intercom on arrival at the RFID lane and the control room will then grant access.
The Car Parks team manger will then advise the control room of the expected coach arrival details.
During station opening hours, the current protocol of operation will exist whereby the coach operator will park at the station and be given a password for access to the RFID lane.
