NXWM’s contactless system receives MTT accreditation

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National Express West Midlands has received Mass Transit Transaction Model (MTT) accreditation from Barclaycard, thanks to INIT’s contactless ticketing system.

The EMV (Europay International, Mastercard and Visa) accreditation has been awarded to the operator as a result of its contactless system meeting the latest transport implementation guidelines from Visa and Mastercard.

Jens Mullak, Managing Director of INIT UK, said: “We are thrilled to have our solution accredited for National Express West Midlands. We’ve worked closely with the major transport provider to develop the technology to meet its business objectives, supporting efficiencies and improving passenger satisfaction.

“We believe that we are the first smart ticketing solutions provider to have achieved this accreditation; it’s an exciting step for the business and transformative within the industry.”

Martin Hancock, Development Director, National Express West Midlands said: “The INIT system gives us the technology to realise the benefits of modern ticketing by fully integrating with our other on-bus equipment.

“One of the most important benefits for National Express has been how well INIT worked with our drivers to make the system as intuitive as possible. We’ve had great feedback from all our garages about how the INIT kit saves drivers time and tasks, so they can concentrate on their driving.

“INIT has also provided us with more legible tickets that give clarity for our passengers. The flexibility in ticket layout has helped us tackle fraud by using things like a word of the day.”

The MTT accreditation means that liability for failed payment transactions is transferred to the card issuer, and reduces the transaction cost for the operator.