Xplore Dundee’s Fly service, which links the city to Edinburgh Airport saw a 50% surge in passengers during 2023, operator Xplore Dundee reports. The McGill’s-owned company is planning enhancements to the service during 2024, including a new website designed to improve the booking process and keep customers better informed about services, including timetabling and real-time updates about any issues that could affect their journey.
During 2023, Xplore says its Fly services, which operate up to every 90 minutes 24 hours a day, covered more than 500,000 miles between the city and Edinburgh Airport, up 20% compared to the previous year.
Xplore Dundee’s Director and General Manager Stephen Riggans says the company is aiming to grow passenger numbers again during 2024. He commented: “We’ve been thrilled with how Fly has been performing and the 50% increase in passengers last year is testament to the quality of service that we’ve been able to provide to both new and repeat customers. As both domestic and international travel got back underway post-Covid, we were determined to build a great transport option that passengers could enjoy both before and after their flight at Edinburgh Airport.
“More and more passengers are choosing to leave their cars at home rather than park at the airport because Fly is providing a great value and comfortable service. The 20% increase in mileage is an indication of increased demand from Dundonians that we have been ready to meet. The new enhancements to our website will soon make it easier for passengers to get their tickets, access their booking information and track our services in real-time.
“It is one further step towards enhancing the overall Fly experience and we firmly believe it will help us to deliver even more journeys during 2024.”
