Prospect Coaches (West) Ltd, a privately owned independent coach company based in Stourbridge, has extended its current service contract with Grayson Thermal Systems for a further three years.
The extended contract, which commenced on April 1, covers the air-conditioning servicing of 27 vehicles in Prospect’s fleet including its new Plaxton Cheetah XL. Prospect first started using Grayson as its servicing provider in 2008 on a Pay and Go basis, and then in 2012 decided to sign a three year contract with Grayson instead.
Nathan Hadley, Transport Manager from Prospect Coaches, said: “We are pleased to announce our contract extension with Grayson Thermal Systems to provide support for our fleet of modern coaches. The support provided by Grayson is always prompt, efficient, and hassle free. They always work around our needs and make sure that our units are regularly maintained to keep our passengers and drivers at the optimum temperature. From the account manager to the onsite engineers, we have a great working relationship and nothing seems like too much trouble.”
Grayson Thermal Systems is most commonly known for manufacturing and supplying engine cooling, heating and air-conditioning parts – however, servicing is also a very big part of its offering. Packages include air-conditioning, heating, and fire suppression servicing and can all be tailored to suit a customer’s requirement and budget.
Coleen Williams, Grayson’s Area Sales Manager, said: “Prospect Coaches has embraced the concept of its air-conditioning service contact, and has experienced the benefits of keeping its fleet maintained on an annual basis. We offer a Pay and Go payment option, however most operators choose to take an annual contract so that the cost can be spread equally over 12 months.
“We work with our customers to make sure they get a brilliant service package to suit their needs; and ensure that whether it is air-conditioning, heating, or fire suppression, their vehicles’ systems are operating in top condition.”