Putting the customer first at Yellow Coaches

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The coach division of Bournemouth Transport has expanded its operations post-pandemic. Richard Sharman visited the South Coast to find out more

Yellow Coaches is a name that is well known in our industry, and it has a long and interesting history. For me it was seeing its East Lancs-bodied Volvo B10M double-deckers arriving in Oxford every Saturday morning in the mid-1990s, normally in convoy, carrying foreign students to the Oxpens coach park for a day out in Oxford, that got my attention. But how has the operation changed over the years?

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