Smart codes for smart passengers

[wlm_nonmember]
News stories are free to read. Click here for full access to all the features, articles and archive from only £8.99.
[/wlm_nonmember]

West Yorkshire bus passengers are getting up-to-the-minute bus updates on their smart phones, thanks to QR Codes and NFC Chips at bus stops.

West Yorkshire Combined Authority (WYCA) has fitted QR (Quick Response) and NFC (Near Field Communication) tags on all of the bus stops in the county.

Both can be found at the bottom left of timetable displays. When scanned with a smartphone, it will show passengers when the next bus is due at the stop.

The QR and NFC technology is used 10,000 times a week at 14,500 bus stops. Last year, the codes and chips were used 400,000 times.

Chairman of West Yorkshire Combined Authority’s Transport Committee, Cllr Keith Wakefield, said: “The numbers of people in West Yorkshire using the QR Codes and NFC Chips to get information about their bus services via smartphone is steadily growing.

“People have told us that having reliable, real-time information available through the yournextbus service online, on bus stop displays and via SMS text, makes them more likely to use buses.”