Lateral Group Archives - CBW

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Arriva appoints Lateral Group for CRM program

Arriva UK Bus has appointed Lateral Group to handle its CRM (Customer Relations Management) program for the next three years.

Stagecoach: the gloves come off over Nexus’ Quality Contracts

19/11/2013

Sir Brian Souter threatens to withdraw 500 buses and four depots if controversial Quality Contract plan is implemented Protracted argument and discussion over the continued stance taken by regional transport authority Nexus to forge ahead [...]
KVB fully electric route

04/01/2017
All about the people

05/12/2017
£3 fare cap extended to March 2027

17/06/2025
Grand plans for Aycliffe Bus Museum

08/07/2025

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