Software specialist Passenger has been appointed to deliver the next generation of Traveline’s family of digital services, including its journey planning service, PlusBus website, and national public transport data repository website, Traveline Data. The contract will deliver a new traveline.info website and app, making existing features easier to discover and adding new capabilities, including bus fares, real-time bus locations and accessibility information.
The work also includes the redevelopment of the PlusBus website, which it says will become an essential customer touchpoint in supporting the roll-out of Traveline’s new UK-wide PlusBus eTicket following successful pilots in 2024.
Traveline CEO Julie Gray said: “We are a small operational team with excellent technical and project management knowledge and experience. We have close working relationships with all our suppliers, where problem solving and developing new solutions and ideas are often collaborative. Communication and collaboration are key to our success, and Passenger is well respected for its emphasis on this approach. We’re excited to get underway with the team, and to leverage its successful platform technology to deliver the next generation of Traveline for our stakeholders.”
