Unsung no more

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Peter Jackson sat down with UK Bus Awards Unsung Hero winner and HR Admin Manager Sheila Swift to learn more about her career and the impact she has made at NCT

CBW: How did you get into the industry to begin with?

Sheila Swift: I’d just done a refresher course for my shorthand and typing skills at college because I’d had a little lad, and then started doing a maternity cover job at John Player. While I was there in 1981, I saw a shorthand typist role advertised at NCT – or City of Nottingham Transport as it was then – and I applied for it. I had to come in and do various tests – even shorthand and typing tests – and I was lucky enough to get the job. I sort of fell into it… it was the first ‘real’ job I’d had because after I’d left college, I’d only been at work about 10 months when I fell pregnant. Then I had three years out to stay at home, then did my temping jobs. So, this was essentially my first real job, and I’ve been here ever since!

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