Warrington goes contactless thanks to Ticketer

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Staff at Ticketer have been working hard in recent weeks to roll out 90 mTicketing-capable contactless ticket machines at Warrington’s Own Buses.

As of 19 July, passengers have been able to use contactless payments across the operator’s entire fleet.

Gareth Mead, Warrington’s Own Buses Head of Commercial

With support from Merseytravel, passengers have been issued new ITSO smart cards so they can continue to travel as before, with no interruption to their journey across the Warrington and Liverpool City Region boundaries.

mTicketing will be available via Warrington’s Own Buses’ app to speed up boarding times, and allow passengers to purchase mTickets in advance. These can then be quickly be scanned onboard.

In addition, the new machines bring with them a Passenger Counting feature, enabling the company to manage passenger capacity against thresholds set at its depot.

The operator’s Managing Director Ben Wakerley commented: “The new Ticketer machines give us a serious upgrade for our customers and my colleagues.  We will have contactless card and mobile phone payments across our entire fleet, which can only be good news.”

John Clarfelt, CEO of Ticketer added: “As expected, we have seen a significant rise in operators moving towards creating a completely touch-free experience for their passengers in recent months, and Warrington’s Own Buses are no exception. Protecting driver and passenger safety has been a priority for them, and we have enjoyed working in tandem with their terrific team to ensure a swift, smooth transition to our Ticketer ETMs.

“Touch-free payment acceptance is obviously vital for the new world we live in, but we’re also delighted that Warrington’s Own Buses will be taking advantage of our new Passenger Counting feature to help adapt during these challenging times, working to ensure correct social distancing on board.”