Partnered with Ito World, Transport for the North (TfN) is introducing a ‘Disruption Messaging’ solution, ready for release in early 2020.
The tool enables operators and local authorities to enter travel disruption information which is converted into messages sent instantaneously to customers over a plethora of channels including social media, real time displays and journey planners.
The data will also be available on TfNs ‘open data hub’ which is currently in development.
It will first be trialled by 19 local authorities within the TfN region.
Barry White, Chief Executive at Transport for the North, said:
“This is a further investment in the North’s public transport network and enables us to deliver improvements to the way passengers find out about and travel across the region.
“Wherever you are going, journeys on public transport should be simple and easy to plan for.
“By providing quality, open and reliable data, the Fares Data Build Tool will help make getting from A to B an improved and more seamless experience.”
Johan Herrlin, CEO at Ito World, continued: “We are delighted to be working on this pioneering project with TfN, who have had the foresight to understand the power of unified and quality data.
“Disruptions are often exacerbated by inaccurate data and can cause huge stress across public transport network systems.
“Being able to address and circumnavigate these potential disruptions is crucial, not just to alleviate these stresses, but to aid the continued use and growth of public transport networks.
“More and more we are looking to shared mobility services as economic and environmentally sound alternatives to private car travel. However, we need easily accessible, accurate data if we are going to successfully navigate public transport systems – whether in rural or urban locations. Access to open data sources are a crucial piece of the data puzzle.”
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