Omnibus, data specialist has announced it is teaming up with Go North West to review its current systems and implement a suite of software to improve bus performance and reliability after the recent sale of the Queen’s Road Depot from First Manchester to Go North West.
The Oldham-based company has now installed and provided training on the software tools necessary to allow Go North West to quickly plan future timetables and allocate the available bus fleet.
Omnibus’ assignment involved detailed planning and discussions with the operator to understand their expectations and transferred the previous operator’s data and providing comprehensive user training.
Omnibus also installed its registration package, which replaces the manual and paper driver current system with an electronic online portal, fully mapping and detailing operator requirements needed by local authorities and the Traffic Commissioner.
Peter Crichton, Omnibus’s Managing Director, said: “We were delighted to support the smooth transition from one operator to another in Greater Manchester.
“Bus customers rightly expect reliable and consistent services and in the background our market leading software packages make that easier for operators to deliver.
“It is incredibly complicated to plan bus timetables and consistently allocate the right type of vehicle for a route as there are so many variables both known and unknown that have to be considered.
“Our software makes that process easier and customers in Greater Manchester can have confidence in the right bus turning up at the right time.”
David Cutts, Interim Manging Director, Go North West said:“The Omnibus software and the support we have received from the team have played an important part in the transition to Go North West, particularly the implementation of the online service registration system.
“Omnibus’ solutions are also used in some other parts of Go-Ahead and we recognise the benefits the programmes have provided to GNW. The Omnibus back office programmes make planning easier, efficient and accurate.
“That’s great news for GNW customers as it means they can better rely on the services we provide.”
