A total transformation

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Ward Barnes was crowned Engineer of the Year at this year’s UK Coach Awards. He tells Angela Youngman about his career and attitude to the job

Ward Barnes is a man who loves a challenge – and he certainly faced that when he took up a new job with Stagecoach North Scotland. Local services were suffering from bad publicity due to their unreliability. Operating costs were high, and morale low. The engineering depots in Elgin and Macduff were struggling to keep buses operating to timetables, resulting in a need to have 27 spare vehicles to support a fleet of 33 buses.

Ward says he ‘tends to get bored easily’ and enjoys a challenge
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