City Sightseeing York and Scarborough Beachcomber win Tripadvisor Traveller’s Choice awards

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East Yorkshire’s Scarborough Beachcomber buses, along with Transdev-owned City Sightseeing York, have each been recognised as 2020 Traveller’s Choice award-winners by travel site Tripadvisor.

Based on a full year of Tripadvisor reviews, prior to any changes caused by the coronavirus pandemic, award winners are recognised for consistently receiving great feedback from customers, placing them in the top 10% of attractions worldwide.

Beachcomber is in the top 10% of attractions worldwide when it comes to customer satisfaction on Tripadvisor

The Go-Ahead-owned Scarborough Beachcomber open-top bus service runs along the seafront between the town’s North and South Bays.

Ben Gilligan, Area Director for East Yorkshire, said: “We’re delighted to have received this recognition that our Beachcomber buses are up there with some of the world’s best attractions.

“The most important thing for us is that visitors to Scarborough are having a fantastic time, and we hope they’ll return again to spend more time in this beautiful seaside resort.”

Meanwhile, Transdev CEO Alex Hornby said of City Sightseeing York’s success: “I’m absolutely thrilled that our CitySightseeing York tour team has been recognised in this way, by the people who matter most of all to us – our customers.

“There can be no better judge of how well we are performing than our guests who are now joining us in increasing numbers to enjoy our revitalised tour. Our revitalised team of local bus drivers and live, on-board tour guides do an amazing job, entertaining and inform the thousands we welcome to this captivating city every week.

“This month we’ve also introduced four new open-top buses designed especially for our York tour, with free WiFi, USB power, Clean Air Zone-ready engines and a 10-language commentary system – including officially approved Yorkshire Dialect!

“It’s our 20th year of touring York, and our amazing team fully deserve their rating among the top 10% of visitor attractions on Earth.”

Kanika Soni, Chief Commercial Officer at Tripadvisor, said: “Winners of the 2020 Travellers’ Choice Awards should be proud of this distinguished recognition. Although it’s been a challenging year for travel, we want to celebrate our partners’ achievements. Award winners are beloved for their exceptional service and quality. Not only are these winners well deserving, they are also a great source of inspiration for travellers as the world begins to venture out again.”