Distinctive Systems launches new passenger recovery and job exchange system

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Free of charge system designed with flexibility and rapid turnaround in mind

Distinctive Systems has announced the launch of Coach Hire Exchange (CHX), an entirely free of charge cloud-based passenger recovery and job exchange service for coach and minibus operators.

CHX is designed to help operators find immediate assistance in the event of a breakdown, or any other situation where passengers need to be picked up and transported as soon as possible. It is also designed to make it easy for operators to find another operator to cover a planned job they need to contract out.

CHX is available for use by any coach, minibus or associated operator handling their own private hire work, regular contract work, day excursions, extended tours or express services. Any operator can post their own jobs and offer to cover jobs posted by other operators. It is a standalone service and is not dependent on any other systems.

The CHX website can be used on a browser running on a desktop or laptop computer, a tablet or a smartphone. The adaptive website automatically fits any size of display. The service is also available as an app on Apple and Android devices.

The system works by giving operators a means of sharing the details of jobs they need assistance with with a large number of other operators. Jobs can be posted to a central database of jobs. Other operators can then see those jobs and offer to help.

To make posting an urgent job as quick as possible, the only input details required are the pick-up point, destination, number of passengers and any further requirements.

For non-urgent jobs the details required are the pick-up date and time, pick-up point, destination, back date and time and the number of vehicles with a type and seating capacity.

The instant a new job is posted, CHX sends out emails and app notifications to all other operators. This process is fully automated to ensure operators are able to respond immediately.

A list of all available jobs can be viewed by any operator at any time on the CHX website or apps. Jobs are listed in date order and clicking on a job will drill down to its full details. Along with the details of the job itself, other operators can see the contact details of the operator who posted it.

As part of the CHX launch campaign, Distinctive Systems will be giving away six hudl2 8.3” 16Gb WiFi tablets. To be entered into the draw operators need to post a job to CHX, or cover a job posted by another operator.

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For more information, visit www.coachhireexchange.com