Gold Coast on-demand transport trial hits milestone

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The DRT scheme has been hailed a success, with an average of just under 1,000 users per week. KINETIC


An on-demand transport trial in the Gold Coast’s northern region has been hailed a resounding success, with over 50,000 trips taken in the year since the service commenced. The two-year trial was launched by the Queensland Government in partnership with Kinetic in March 2022, and operates seven days a week.

“The service meets the needs of a large group of regular users and continues to attract new users, with more than 9,000 app downloads for the service,” the Queensland Minister for the Environment said. “Customers say they enjoy that our on-demand buses offer a flexible public transport option, connecting people with essential services such as shopping centres, employment, and health care, and also integrate with the Translink bus, tram and train network.”

Building on the initiative, the Queensland Government has launched a similar service north of Brisbane. Queensland Transport and Main Roads Minister Mark Bailey said: “The on-demand transport trial on the Gold Coast has been a roaring success so far and we’ve received a lot of positive feedback about it. So, it makes sense to role out a similar model in other locations.”