Higher operation

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Uno, the Hatfield-based operator owned by the University of Hertfordshire, has been constantly reinventing and improving its services over the last few years. James Day meets Managing Director Jim Thorpe to find out more

Uno has invested in a fleet of ADL Enviro400 Citys to operate its Comet service. MIKE SHEATHER

Uno is an operator with a lot going on. Born out of necessity for good transport links to the University of Hertfordshire – the organisation which owns the business – it is currently transforming its services with new branding and investing in some unusual high-spec vehicles.

The Hatfield-based operator, along with its Northampton subsidiary and smaller operations elsewhere, are currently managed by Jim Thorpe. Jim has spent his entire working life in the bus industry after joining the family business, Thorpe’s Buses, straight out of university. I had the opportunity to meet with Jim at Uno’s Hatfield base, and we began by talking through his history in the coach and bus industry.

“Thorpe’s Buses operated tendered bus routes in the post-privatised London environment, from the late ‘80s through to the early 2000s,” he began. “We managed to win a fair amount of routes, such as the 210, 316 and 70. […]

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