Lucketts Group has been presented with National Express’s ‘golden spanner’ award for the third year running, after excelling in its annual engineering audit.
The company, headquartered in Fareham, runs more than 100 services on behalf of the national coach firm every day. As well as driving the coaches, it maintains them at its in-house engineering department.
Every year the operator is audited by National Express and its most recent inspection has seen it pick up the highest accolade possible – the golden spanner award – for a third consecutive year. The company also picked up the high achiever award for consistently scoring top marks on its monthly standards targets.
Lucketts stated that all of the vehicles in this year’s audit were in their last year of service for National Express and soon to be renewed.
Managing Director for Lucketts, Tony Lawman, said: “National Express, just like all of our customers, deserves much more than a coach company that simply ticks the boxes. It deserves a coach company that goes the extra mile to be the very best.
“That’s why we set ourselves such high standards, way above the industry norm, and we’re thrilled that National Express has recognised the way we consistently achieve them.”
Lucketts is currently in the process of updating its entire fleet of National Express vehicles so that every vehicle will be less than a year old. Seven were replaced in November last year and another seven new vehicles are due to arrive in March, with a further five following in October.
