Metrobus introduces Tap On, Tap Off

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As of Wednesday 18 September, passengers using services operated by Metrobus can now use Tap On, Tap Off contactless payments, and no longer need a paper ticket or to tell the driver where they are going, instead just tapping their bank card on the reader when boarding, and again at the exit reader when alighting.

Metrobus Commercial Director Nick Hill said: “We’re always looking for ways to make things easier for people to catch the bus and Tap on, Tap off is a natural part of that. It should also speed up boarding and keep buses moving.”

The fare is automatically calculated, and charged to passengers’ bank accounts by the end of the day, with no need to sign up or register. The system will automatically cap fares at the price of a day ticket, meaning passengers will never pay too much for their journeys, but must remember to use the same card or device for every journey, the company warned. Passengers can check their journeys and fares on the company’s website using the Contactless Customer Portal.

“This means you get the best value fare without having to ask for it, or even know about it. That’s especially good news for visitors and occasional bus users,” said Nick. Tap On, Tap Off is currently available for standard adult fares, and not yet available for child fares, weekly, family or return tickets, as well as other special and discounted fares.