NAT Group has been recognised by the South and Mid Wales Chambers of Commerce for going the extra mile to support the local community and essential workers during the Coronavirus outbreak. The operator was awarded the UK Business Heroes stamp as part of the British Chambers of Commerce’s campaign to acknowledge the work that businesses across the country are doing against the challenging background of Covid-19.
NAT Group implemented rigorous cleaning and hygiene procedures, along with cashless payment systems, online booking schemes and social distancing measures. Throughout the lockdown, it continued to provide essential services to key workers, transporting 6,200 NHS staff free of charge. Bus routes were modified to ensure that essential travel was uninterrupted, and a 24/7 emergency contact system was set up to ensure that the company could be reached in the event of any sudden requirement.
Nina Slevin, Director of Partnerships for South and Mid Wales Chambers of Commerce, said: “We are so proud to recognise Business Heroes across Wales. Throughout the pandemic, NAT Group has illustrated the agility and flexibility of the business, reacting swiftly to passenger needs and Welsh Government requirements while ensuring that the group’s environmental ethos has not been compromised.”
NAT Group Managing Director Adam Keen said: “The last nine months really have been extraordinary, and individuals and businesses have had to adapt their ‘normal’ to cater for the challenging times we now find ourselves in.
“We were depended upon during the peak of the pandemic by key workers for essential travel and worked hard to find solutions to ensure people got to where they needed to be while working with reduced services and staff numbers and increasing restrictions and guidelines.
“To receive recognition from the Chamber for the immense team effort displayed by the whole NAT Group team is humbling and we are very proud to be included in these honours.”