Two Stagecoach North East bus drivers, Caroline Crozier and Gary Jardine, have become the first in the UK to complete the new Passenger Transport Driver (Bus and Coach) Apprenticeship.
The apprenticeship, which was launched last year in partnership with Interserve Learning & Development, combines practical training and off-the-job learning over a period of 12 months, with a focus on high quality driving, customer service and safety.
Stagecoach UK Bus Chief Operations Officer Mark Threapleton said: “I’d like to congratulate Caroline and Gary – we’re proud that the first two people in the country to achieve this qualification are Stagecoach employees and wish them every success in their careers going forward.
“There are so many skills needed to be a good bus driver, including a key focus on safety, excellent driving ability, first class customer service skills, good decision-making skills and the ability to deal with challenging situations.
These are all covered during this comprehensive 12-month program and we believe this approach will help build on the already high standards we have in place to ensure we deliver the best possible service for the millions of people who use our buses every day across the country.”
Newly-qualified driver Caroline Crozier said: “I have found this apprenticeship invaluable for my continued support, and training in a new career.
“It has boosted my confidence and enabled me to do my job to the best of my ability.”
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