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Coach News

National Express call centre up for awards

Centre takes millionth call this year and is up for two awards for customer service and a good working environment The National Express customer contact centre is celebrating after helping its millionth customer in a year and being shortlisted […]

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Coach News

Eagle visits Birmingham Coach Station

Shadow transport secretary Maria Eagle recently visited Birmingham’s £15m coach station. Eagle caught the 37 bus route, with Peter Coates, MD of National Express Bus, from Corporation Street to Birmingham Coach Station – a journey […]