call centre

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Coach News

National Express call centre up for awards

08/09/2014

Centre takes millionth call this year and is up for two awards for customer service and a good working environment The National Express customer contact centre is celebrating after helping its millionth customer in a year and being shortlisted […]

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News

Traveline Cymru takes over call centre

17/07/2012

In purchasing the call centre, Traveline Cymru has reduced public spending and brought the public transport information service in house The Welsh Government’s public transport information service recently purchased a North Wales call centre after […]