call centre Archives

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National Express call centre up for awards

08/09/2014

Centre takes millionth call this year and is up for two awards for customer service and a good working environment The National Express customer contact centre is celebrating after helping its millionth customer in a year and being shortlisted […]

Traveline Cymru takes over call centre

17/07/2012

In purchasing the call centre, Traveline Cymru has reduced public spending and brought the public transport information service in house The Welsh Government’s public transport information service recently purchased a North Wales call centre after […]

Stagecoach: the gloves come off over Nexus’ Quality Contracts

19/11/2013

Sir Brian Souter threatens to withdraw 500 buses and four depots if controversial Quality Contract plan is implemented Protracted argument and discussion over the continued stance taken by regional transport authority Nexus to forge ahead [...]
KVB fully electric route

04/01/2017
All about the people

05/12/2017
Ffestiniog & Welsh Highland Railways enhance timetable

05/07/2011
Local Transport Minister visits NCT

23/07/2024

Local Transport Minister visits NCT

23/07/2024

Nottingham City Transport (NCT) says it was delighted to host the first official visit by the new Local Transport Minister, Simon Lightwood MP, in his first official engagement in the role. Following the new Government’s [...]
Stagecoach invests in new buses for Andover

23/07/2024
ALBUM renews partnership with WiT

23/07/2024
Arriva orders new BZLs for London

23/07/2024
National Express launches Stansted promotions

23/07/2024