TWNW: rail stations must do more to promote connecting bus services

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TravelWatch NorthWest (TWNW), an independent community interest company which represents users of all forms of public transport in northwest England, has recently published a report on integration between rail and bus at railway stations.

The report of a survey of 42 mainly medium sized stations in the north west region claimed that at most of the stations visited there was information to be found about where to catch a bus, and it was evident that strides have been taken to promote the opportunity to interchange to bus.

However, the ready accessibility of such information varied considerably.

TWNW Chairman, Chris Dale, said: “Virgin West Coast stations were particularly poor, with no less than five out of the 10 stations visited having no discernible information anywhere on the station about the availability and proximity of bus services.

“We recommend that train and station operators and where appropriate local transport authorities and PTEs undertake a comprehensive review of all stations in our region to assess the provision of this information with a view to ensuring consistent and readily accessible information for passengers.”