A well-deserved accolade

News stories are free to read. Click here for full access to all the features, articles and archive from only £2.99.

Adrian Waine is truly dedicated to his driving duties at Gloucestershire-based Pulhams Coaches. As he explained to Angela Youngman, he can’t imagine doing anything else

Like Adrian, Pulhams as a whole takes pride in its fleet; UK17PUL, a Plaxton Panther 3-bodied Volvo B8R is pictured here on Park Lane, London. MIKE SHEATHER

Being named Top Coach Touring Driver at 2017’s UK Coach Awards came as a total shock to Adrian Waine of Pulhams Coaches.

“Winning the award was definitely the highest point of my career so far” he said. I was surprised, because I didn’t think I was the best in the company let alone in the country.

“I enjoyed the evening, it was a great occasion. When my name was read out, I was completely stunned as I had not expected to win. It was a shock to the system, but I was smiling from ear to ear.”

Such a reaction was typical of this unassuming driver. When supporting his nomination, Sue Gregory of Pulhams Coaches wrote: “Adrian is one of our top drivers who is well-liked and respected among colleagues due to his professionalism, route knowledge, impressive driving skills and awareness of driving regulations. He is also a thoroughly nice chap. He always conducts himself without any fuss, being flexible, conscientious and with good humour.”

She continued: “Adrian is described as unflappable by his colleagues, remaining calm and professional even in tight situations and spaces. He is an excellent role model and mentor for new drivers, passing on his advice and experience to others in an appropriate manner.

“He is an outstanding ambassador for Pulhams Coaches, taking a pride in his personal appearance, the customer service he delivers and in keeping his coach immaculate inside and out. He is truly deserved of this award being of humble character and never boastful.”

Tony Milhofer, owner of Routes to Suit Travel Ltd, was responsible for the nomination. He commented: “I have arranged and escorted many groups by coach – in recent years exclusively using Pulhams Coaches – and always with the benefit of Adrian Waine as our driver.

“Adrian is an outstanding coach driver who takes great interest in checking the detail of the proposed route, drives safely and sensibly and above all else he takes great interest in the comfort of his passengers.
“I was delighted to be able to nominate Adrian and even more delighted to discover that he had won.” […]

Are you enjoying this feature? Why not subscribe to continue reading?

Subscribe for 4 issues/weeks from only £2.99
Or login if you are already a subscriber

By subscribing you will benefit from:

  • Operator & Supplier Profiles
  • Face-to-Face Interviews
  • Lastest News
  • Test Drives and Reviews
  • Legal Updates
  • Route Focus
  • Industry Insider Opinions
  • Passenger Perspective
  • Vehicle Launches
  • and much more!